Last Updated: June 10, 2026
This document is the Privacy Policy and End User License Agreement ("EULA" or "Terms") for My Electrician ("we," "our," or "us"). It explains how we collect, use, and safeguard your information, and the rules you agree to when using our mobile application (the "App"). By creating an account or using the App, you agree to this Privacy Policy and to the Terms of Use set out below, including the Acceptable Use & Zero-Tolerance Policy.
We collect information to provide and improve our services. This includes:
When you create an account, we may collect:
Authentication is managed securely through Firebase Authentication, including Sign in with Apple and Sign in with Google. When you use Sign in with Apple, you may choose to hide your email, in which case Apple provides us a private relay address.
If you register as an electrician, we collect business details and verification documents you submit (such as qualifications, licensing or identity documents, and service rates) so we can review and verify your account before you offer services.
The App may request access to your device's camera and photo gallery so you can upload profile pictures and share images related to job requests or services. We only access these files when you explicitly grant permission and initiate an upload.
We collect and store the content you create in the App, including in-app chat messages, reviews and ratings, job descriptions, and any images you upload. This content is necessary to operate the marketplace and to handle safety reports (see Section 3).
We use Stripe to process payments for services arranged through the App. We do not store your full card details on our servers; all card data is handled securely by Stripe.
If you enable notifications, we store a device push token (via Firebase Cloud Messaging) so we can notify you about messages, job updates, and account activity.
We may collect standard log information such as IP address, device model, and operating system to help us debug issues and improve App performance.
The App allows users to create and share content and to communicate directly with one another (for example, chat messages, reviews, profile information, and images). You are solely responsible for the content you submit.
Zero Tolerance. We have zero tolerance for objectionable content or abusive behavior. There is no tolerance for content or conduct that is harassing, threatening, hateful, sexually explicit, harmful, fraudulent, or otherwise objectionable, or for users who engage in such behavior.
You agree that you will not, and will not allow others to, post content or engage in conduct that:
The App provides tools to keep the community safe. From any chat conversation you can:
You can manage blocked users at any time from Settings.
We review every report of objectionable content or abusive behavior and take action within 24 hours. Action may include removing the content and suspending or permanently terminating the accounts of users who violate this policy. By using the App, content creators agree to these terms and acknowledge that violations may result in immediate removal of content and account termination.
We share data only as needed to operate the service:
These providers maintain their own privacy policies governing their use of information. We do not sell your personal information.
We retain your information for as long as your account is active or as needed to provide the service and comply with our legal obligations.
You can permanently delete your account at any time from within the App (Settings → Delete Account). Deleting your account removes your profile and signs you out. You may also request deletion via our account deletion page. Some records may be retained where required by law or for legitimate business purposes such as fraud prevention and tax compliance.
We implement industry-standard security measures and rely on Firebase services to safeguard your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
The App may request the following permissions, which you can grant or revoke at any time in your device settings:
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. You can update most information directly in the App, delete your account as described in Section 5, or contact us using the details below to exercise your rights.
The App is intended for users who are at least 18 years old and able to enter into a binding contract. The App is not directed to children, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it.
We may update this Privacy Policy and Terms from time to time. We will revise the "Last Updated" date above and, where appropriate, notify you within the App. Your continued use of the App after changes take effect constitutes acceptance of the updated terms.
If you have any questions or concerns about this Privacy Policy or Terms, or to report objectionable content, please contact us at:
Email: jorgelc12011201@gmail.com